Frequently Asked Questions
Q. Do I have a local management company?
A. Yes. They handle the details in Florida. This includes receiving all money, arranging for key pickup, security deposit, cleaning. During normal office hours they are pleased to answer any questions for you. They also provide 24hrs emergency maintenance service. I ask that you restrict non-emergency inquiries to normal office hours.
Q. How do I get the keys to the rental property?
A. The management company provides a key pick-up service. If you will be arriving especially late, there are backup arrangements the management company will explain. Once the management company has received the full payment, you will be sent an "Arrival Pack" explaining details. If it fits your schedule, you will get the most value by picking the key up from the office. This is because they can give you additional useful brochures, advice, answer last minute questions, etc. Details about key pickup are explained on the "Directions/Map" page for the property.
NOTE. You are responsible for returning the key on your departure. If you do not, there will be an additional charge to cover the cost of replacing the locks. This is estimated to be $75.
Q. How far away are the Disney attractions?
A. Your commute to Disney will be an especially short one. You will be approximately 3 miles (4.8 km) from the main gate entrance. 1 1/2 mile (2.4 km) to route 192 and 2 lights to the Disney World Drive, which is the Main gate entrance. This means it is easy for you to spend the morning at the Parks, return back to your vacation rental for lunch and a siesta/swim, head back to the Parks for the late afternoon, return to your vacation rental for dinner (etc.) and return to the park to finish the evening. Nothing can be more convenient.
Q. How far away are Sea World and Universal Studios' attractions?
A. My property is about eleven (11) miles (approx. 16 min.) from Sea World, thirteen (13) miles (approx. 20 min.) from Universal Studios, twenty (27) miles (approx. 40 minutes) from Orlando International Airport, and three (3) miles (approx. 5 min. other than morning rush) from the Walt Disney World Resort main gate.
Q. What do previous guests have to say about their stay at your rental property?
A. I'm just beginning implementation of an online Guest Book so you can take a look at the comments in my online Guest Book.
Q. How can I tell if you have any vacancies?
A. I maintain a reservations calendar icon on the initial page. I update the reservations calendar regularly so you can determine the likely current availability of the property. If the dates you are interested in are available, fill out the Reservation Request form and submit it. I will contact you to initiate your reservation with my management company. See Booking Procedures.
Q. If the property is booked for my preferred dates, can you help me book other comparable vacation rentals nearby?
A. Yes - I have two lovely 3-bedroom properties. One is a spacious condominium at Windsor Palms Resort and the other is a townhouse at Emerald Island Resort. If I don't have available dates when you want them in one of our properties, or if you need a different number of bedrooms, I will be happy to help you. I have friends who have properties comparable to my quality standards so your dream vacation can become a reality. Complete the Reservation Request form found at Other Availability. Be sure to include the dates and number of bedrooms you desire to book.
Q. Can I wait and book our lodging at the last minute?
A. Sure, but at your own risk. I recommend booking early, because although I will work as hard as possible to accommodate your vacation request, if you postpone booking, anyone else can book the time you may want. Then the property will no longer be available to you. If schedule is important to you, as it is to most, it's in your best interest to reserve as far in advance as you can so I can fit your schedule.
Note. My vacation rental property is sometimes reserved more than a year in advance during the most popular weeks. To determine availability, check the availability calendar for the property.
Q. What items are supplied for you?
A. Just about everything! I supply dishes, pots, pans, cooking utensils, iron and board, vacuum cleaner, TVs, towels, linens, etc. Your lodging accommodations are completely furnished. (This includes initial arrival supplies like a hotel: bath soap, toilet paper, garbage bag, etc.) Check the more detailed list of things provided contained on the "Amenities" page for the property..
Q. Do you have laundry facilities?
A. Yes. A full size washer and dryer.
Q. What is the weather like in the Orlando area?
Average Monthly Temperature and Rainfall
In the summer, because of the sub-tropical nature of Florida's climate, rain and thunder-storms can be sudden and heavy. In the peak months of rainfall (June through September), rain storms typically occur daily in the afternoon for a short period before clearing to give superb weather. You might want to carry simple rain gear, e.g., ponchos, garbage bags.
In the winter, particularly December, January and February, some days can be considerably colder than the averages. Layered clothing is the thing.
Get a current weather forecast for the Orlando/Kissimmee area, from the Weather Channel. The site provides an easy option for you to switch to metric units. (On the top left of the page, right above the box containing the current temperature and conditions are the two choices of units [English|Metric]). Click on the following link Current Kissimmee Weather Conditions & Forecast.
Q. How much do Theme Park Tickets cost?
They change every year. I've provided Internet links below for you to check this year's prices.
A. You can purchase them from the theme parks upon your arrival at their entrance.
B. Or you can purchase them in advance, which can save you time standing in line.
1) You can check the Theme Park websites. Just click on their respective logos to locate information for their various attractions.
2) There also are authorized resellers. Two such authorized resellers include:
In the U.S.
THE OFFICIAL TICKET CENTER, 3148 Vineland Rd., Kissimmee, FL 34746, 407-396-9020 or FAX 407-396-9323
and in Great Britain
3) From time to time the association at the clubhouse front-desk for my property has sold major theme park tickets. If you haven't already purchased in advance and want to, then check with them when you check in to see if they are selling them this year.
Q. I have always stayed in a hotel up until now.
What is different about a vacation rental property?
Q. Do I need travel insurance?
Q. Vacation rentals are generally advertised as "Self Catered." Is occasional or daily cleaning service available for a fee?
A. Yes. Cleaning service during your stay is availablefor a fee, but must be arranged in advance. Let the management company know you want such service when you make the reservation.
Q. Are there shops and restaurants close by?
In addition to these,
there are many more
shops and restaurants available close by on highway 192. If you
are adventurous, the number is even larger as you go north toward
Q. I do not have a car. Can I still get back and forth to the theme parks, etc?
A. Yes. Regular commercial shuttle service is available for a nominal fee.
Details on how to arrange for shuttle service are available from the
Q. Why are your properties
more expensive than others I have seen in different communities?
Q. Why should I choose Your
Additionally, my properties are the newest available in the rapidly
growing Kissimmee area. Each is located within a couple minute walk of a
pool, and all the luxurious amenity services of the community and clubhouse. In one case
the clubhouse is right across the street. In the other the swimming
pool is only one short block away.
Q. Is there plenty to do for the children in the
Q. Do I have to pay for a BBQ.
Q. Do you offer any discounts,
e.g., late availability, early booking, longer stays, repeat customer,
Late availability. A 10% discount is automatically offered for an unbooked date beginning at
Q. Are all the resort facilities included in the price?
Q. Who looks after the property?
Q. Does the property have any safety features?
Q. Does the property have its own phone?
Q. What deposit would I need to pay ?
A. See Terms and Conditions.
Q. How do I get information on the airports serving the Orlando region?
A. Click on the logo below for either of the two airports
serving the region to go to their website.
Q. Can I get packages delivered to me while at the property?
A. Yes. You can have them delivered to the clubhouse to your attention. It will be your responsibility to pick them up from the clubhouse. See details on how to do this on the "Amenities" page for each property on this website.
Q. I have more questions regarding your
property, how do I get in touch with you?
Q. I've seen enough, how do I book your vacation